Agency That Practices
What It Preaches
HyperLocal Platform helps clients grow with digital transformation. But their own leads were falling through the cracks. Now every project inquiry gets answered instantly, qualified properly, and scheduled for consultation.
Growing AgenciesNeed Help Growing
HyperLocal Platform has been a Google Premier Partner since 2018, helping businesses transform their digital presence. With 100+ clients and 25+ certifications, they deliver results. But like many agencies, responding to their own leads quickly was a challenge they needed to solve.
See How Project Inquiries Get Answered
Real conversations for marketing agency leads
HyperLocal Platform
Replies instantly
The Challenge
What they faced before SalesPartner
Client Work Comes First
When the team is deep in client campaigns, answering new inquiries takes a back seat. A hot lead sends an RFP at 3pm, but by the time someone responds at end of day, they have already contacted two other agencies.
The 47-Hour Problem
The average business takes 47 hours to respond to leads. HyperLocal knew the data—respond in 5 minutes and you are 21x more likely to qualify a lead. They needed to practice what they preach.
Weekend and After-Hours Inquiries
Business owners research agencies on their own time—evenings, weekends. A Sunday afternoon inquiry should not wait until Monday morning when the decision maker has moved on.
Qualifying Project Fit
Not every inquiry is the right fit. Budget, timeline, project scope—these conversations took time. The team needed a way to qualify leads before scheduling consultations.
How SalesPartner Helps
Built for marketing agencies
Instant Project Inquiry Response
Every form submission, text, or call gets a response in seconds. Potential clients know immediately that HyperLocal values their time.
Knows Their Services
Learns from hyperlocalplatform.com directly. Answers questions about automation, marketing services, software development, and creative work with accuracy.
Qualifies Before Consultation
Asks about project type, timeline, budget range, and current challenges. The team only sees leads that match their ideal client profile.
Books Strategy Calls
Syncs with the team calendar to schedule discovery calls. Prospects pick a time, get confirmation, and receive reminders.
Handles Technical Questions
When prospects ask about integrations, platforms, or specific technologies, responses are accurate and helpful—not generic deflections.
Professional Agency Voice
Conversations reflect the expertise and professionalism that HyperLocal delivers. Every touchpoint feels like talking to a knowledgeable team member.
From Inquiry to Partnership
Every Lead Gets Answered
Sunday at 8pm. A business owner inquires about marketing services. Gets an instant, helpful response instead of waiting until Monday.
Qualified Before the Call
When the team reviews a lead, they already know project type, budget, timeline, and goals. No more discovery calls with bad fits.
Pipeline Always Full
Strategy calls booked directly into calendars while the team focuses on client work. No scheduling phone tag.
From first message to scheduled consultation.
Answers Calls Like the Team
Professional phone conversations for agency inquiries
James Mitchell
New LeadThe Full Platform
Everything they use to capture and convert leads
Conversations
Natural text conversations that qualify project inquiries and answer questions instantly.
Voice Calls
Phone calls answered professionally, even when the team is in client meetings.
Scheduling
Strategy calls booked directly into calendars without scheduling back-and-forth.
Website Knowledge
Learns from the website to answer service questions with accuracy.
Lead Qualification
Filters project inquiries by budget, timeline, and scope before they reach the team.
Analytics
Tracks lead sources, response times, and conversion rates.
“We help our clients respond to leads faster, but we weren't practicing what we preached. SalesPartner changed that. Now every inquiry gets answered instantly, qualified properly, and scheduled without our team dropping client work. It's like having a dedicated business development person who never sleeps.”
The Results
Instant response means more conversations. Better qualification means more good-fit clients.
Every inquiry answered instantly. No more 47-hour average response time.
Continues to grow their client base while maintaining service quality.
SalesPartner has been part of their growth since 2021.
Results measured over ongoing partnership
