Call. Text. DM.
Same Result: Booked.
Lead calls at 9pm—qualified, appointment booked. Same lead texts the next day with a question—picks up right where the call left off. Their friend DMs you on Instagram—same qualification, same booking. Every channel feeds the same system. Every lead gets the same experience.
They Reach Out.You Get Appointments.
Doesn't matter if they call, text, DM, or chat. The same qualification happens. The same questions get asked. The same appointments get booked. One system. Every channel.
One System. Every Channel.
Whether a lead calls or texts or DMs, they enter the same qualification system. Same questions. Same scoring. Same booking flow. The channel is just how they reached you—what happens next is identical.
Phone Calls
Voice
Voice Assistant Qualifies
Real conversation, questions asked, appointment booked
Text / SMS
Messaging
Same Qualification
Back-and-forth texting until qualified and booked
Social DMs
Instagram / Facebook
Same Qualification
DM conversations that qualify and convert
Web Chat
Website
Same Qualification
Site visitors get qualified before they bounce
Started on a call. Continued via text. Booked through Instagram.
Real leads don't stick to one channel. They call when convenient, text when busy, DM when scrolling. Your qualification system follows them everywhere.
Voice assistant on calls. Text responses on messages. Same brain behind both.
Sound Familiar?
The Channel Chaos
Lead calls Monday, texts Tuesday, DMs Wednesday. Three different conversations. Three times explaining your services. You're starting over every time instead of moving toward a booking.
The Lost Context
"Didn't we already talk about this?" Lead explained their whole project on a call last week. Now they texted a follow-up. You have no idea what was discussed. They feel ignored.
The Unqualified Pile
Texts come in, you reply when you can. DMs pile up. Some are hot leads, some are tire-kickers. No way to know which is which until you've wasted time on all of them.
The After-Hours Gap
Calls get answered by voicemail. Texts sit until morning. Instagram DMs? Maybe next week. Meanwhile, your competitor responds in 5 seconds and books the job.
How It Works
Lead Reaches Out
Any channel. Any time.
Phone call at 9pm. Text message at lunch. Instagram DM at midnight. WhatsApp from overseas. Web chat while browsing your site. Doesn't matter which one they pick.
Same Qualification Starts
The right questions get asked.
Whether they called or texted, the same qualification process kicks in. What do they need? What's their timeline? What's the scope? Voice or text—same questions, same flow.
Conversation Continues
Context travels with them.
They called yesterday, texting today. The conversation picks up where it left off. No repeating themselves. No starting over. Everything they've said is already known.
Appointment Gets Booked
Same result, every channel.
Qualified lead? Appointment booked on your calendar. Doesn't matter if they called, texted, or DM'd. The outcome is the same: a real appointment with a qualified prospect.
Same Lead. Multiple Channels. One Conversation.
Watch how qualification continues across channels.
SalesPartner
Every channel. Same system.
Every Channel. Same Experience.
Voice Calls
Phone rings, voice assistant answers (when your team is busy). Real conversation. Questions asked. Appointments booked. Full transcription and summary.
SMS & MMS
Text messages with photos and documents. Lead sends a picture of the job? It's in the conversation. Same qualification flow as calls.
International leads, younger demographics, or just personal preference. Same qualification, same booking, different app.
Instagram DMs
They see your work, they DM. That conversation qualifies them just like a phone call would. Portfolio browsers become booked appointments.
Facebook Messenger
Business page messages flow into the same system. Same questions, same qualification, same result.
Website Chat
Widget on your site. Visitor asks a question, qualification starts. They either book or they don't—but they get a real conversation first.
Unified History
Called Tuesday, texted Thursday, DM'd Saturday. All one conversation. Nothing lost. Context carries across every channel.
Cross-Channel Handoff
"Can I text you instead?" "Sure!" Conversation continues without missing a beat. Lead never has to repeat themselves.
How They Reach You Doesn't Matter. What Happens Next Does.
Called Last Week. Texting Now.
The conversation continues. What they said on the phone is already known. No starting over.
DM at Midnight. Booked by Morning.
Instagram DM at 11pm gets the same treatment as a 9am phone call. Qualified. Booked. Done.
Their Channel. Your Calendar.
They pick how to reach you. You get appointments on your calendar. Same result every time.
Every channel. Same qualification. Same bookings.
Professional Across Every Channel
Same standards whether they call or text.
Consistent Voice
Phone calls, texts, DMs—same tone, same professionalism. Your brand stays consistent no matter how they reach you.
Team Handoff
"Can I talk to someone?" Routes to your team immediately if available. Works on calls and text channels.
Nothing Made Up
Doesn't invent prices, timelines, or specs. If it doesn't know, it says so and offers to connect them with your team.
Perfect For
Construction & Engineering
Roofing, General Contractors, Electricians, Plumbers
Home Services
HVAC, Landscaping, Cleaning, Pest Control
Real Estate
Agents, Property Management, Home Inspectors
Healthcare & Medical
Med Spas, Dental, Clinics, Therapists
Automotive
Dealerships, Service Centers, Detailing, Towing
Professional Services
Law Firms, Accountants, Consultants, Agencies
Every Way They Reach You
All channels feed the same qualification system.
Works Even Better With
Phone System
Deep dive on voice specifically—call routing, voicemail transcription, team availability. The voice side of omnichannel.
Lead Qualification
The questions that get asked. The scoring that happens. How hot leads get flagged and time-wasters get filtered.
Scheduling
Once qualified, appointments book directly to your calendar. The end result of every channel.