Answers calls and texts 24/7. Handles HCP meeting requests, product inquiries, and patient services. Voice that sounds human—not a phone tree.
Biotech Assistant
Your reps are in meetings all day. A physician calls about your new therapy. By evening, they've been qualified and a rep visit is scheduled.
HCPs don't work 9-to-5. They call between surgeries, during evening rounds, on weekends. If nobody answers, they move on to a competitor's product.
Your field team is meeting with healthcare providers all day. Meanwhile, inbound inquiries pile up. Hot leads go cold waiting for a callback.
Every communication needs review. By the time legal approves a response, the physician has already made their formulary decision.
Dosing guidelines? Indication updates? Patient assistance programs? Your team answers the same questions dozens of times daily.
Voice and text—handles inquiries however HCPs reach out
Not a phone tree. A voice that talks naturally, answers product questions, qualifies HCP interest, and schedules rep visits—all while your team is in meetings.
Learns from your website and approved materials. Shares prescribing information links. Product updates on your site? The assistant knows instantly.
Checks rep calendars, offers meeting times, confirms appointments. Physician calls at 7 PM wanting to discuss your new indication? Meeting's booked before morning.
Specialty, institution, patient volume, current prescribing. Every inquiry is qualified so reps prioritize high-value HCPs.
Whether they call during rounds or between procedures, every physician gets a response—not voicemail.
Specialty, institution, and interest level confirmed before your rep drives across town. No more cold visits.
HCPs call when they can. At 6 AM or 9 PM, their inquiry gets handled professionally.
Focus on relationships. We handle the logistics.
Not a phone tree. Real conversations that qualify HCPs and book rep visits—all by voice.
Everything you need to handle biotech inquiries
Natural conversations via text, WhatsApp, web chat. Sounds like your team, not a robot.
Automated rep visit and meeting scheduling straight to calendars.
Specialty, institution, patient volume screening. Know who's high-value before the meeting.
Answers calls, talks naturally, qualifies HCPs, books appointments—all by voice.
SMS, WhatsApp, web chat. One inbox for all HCP communications.
Understands documents and images that HCPs send for context.
Track inquiry sources, response times, and conversion rates.
Connect your CRM and calendar in minutes
Per employee. One SalesPartner handles the work of multiple hires.
