Answers calls and texts 24/7. Schedules appointments, answers insurance questions, handles after-hours inquiries. Voice that sounds human—not a phone tree.
Medical Practice Assistant
While your staff focuses on patients in the office, every call gets answered. No hold times. No voicemail. Just appointments on your calendar and questions answered.
Your receptionist is checking in a patient when the phone rings. They can't answer. That caller tries a competitor who picks up.
A patient calls at 7pm to schedule. Voicemail. By 9am tomorrow, they've already booked with another practice that answered.
"Do you accept my insurance?" "What are your hours?" "How do I get a prescription refill?" Your staff answers these 50 times a day.
Patients forget appointments. Reminders aren't sent. Empty slots mean lost revenue while other patients wait weeks for availability.
Voice and text—answers however patients reach out
Not a phone tree. A voice that talks naturally, answers questions, screens urgency, and books appointments—all by phone.
Learns your services, providers, and policies from your website. Shares links to insurance info, patient forms, and directions.
Checks real availability, offers times, confirms appointments. Sends reminders to reduce no-shows. Works nights and weekends.
New vs. existing patient, insurance verification, symptom urgency. Your staff gets context before picking up.
Staff with a patient? Phone still gets answered. Lunch hour? Still covered. After 5pm? Still there.
Automated reminders via text or call. Patients confirm or reschedule. Empty slots get filled.
Your staff can focus on patients in the office instead of being pulled away for routine phone questions.
Better patient care. We handle the rest.
Not a phone tree. Real conversations that schedule appointments and answer patient questions—all by voice.
Everything you need to handle patient communication
Natural conversations via text, WhatsApp, web chat. Sounds like your staff, not a robot.
Automated appointment booking and reminders to reduce no-shows.
New vs. existing patient, insurance check, urgency screening before transfer.
Answers calls, talks naturally, books appointments—by voice, not phone tree.
SMS, WhatsApp, Instagram, web chat. One inbox for all patient messages.
Understands insurance cards and documents patients send.
Track call volume, appointment rates, and response times.
Connect your practice management and calendar
Per employee. One SalesPartner handles the work of multiple receptionists.
