Official Integration

SalesPartner
+ Bitrix24

Every conversation logged. Every appointment synced. Every status updated. Your Bitrix24 stays current without lifting a finger.

SalesPartner
Bitrix24

Bitrix24

Free all-in-one business platform

A comprehensive workspace combining CRM, tasks, projects, documents, and communication. Used by over 12 million organizations worldwide.

Official Integration
Real-Time
Activity Sync
12
Event Types Tracked
0
Manual Entry Required
100%
Conversation History

Your CRM. Always Current.

SalesPartner handles the conversations. Bitrix24 keeps the records. Every text, every call, every appointment—automatically logged to the right Contact. Your team sees the full picture without data entry.

Instant Sync

Activities appear in Bitrix24 within seconds of happening.

Complete History

Every message, every response—the full conversation thread.

Team Visibility

Sales reps see all interactions before their calls.

Cloud & Self-Hosted

Works with Bitrix24 Cloud and On-Premise editions.

What Gets Synced

Every meaningful interaction flows into Bitrix24 automatically. No copy-paste. No forgotten updates.

Messages

Message Sent

Outbound SMS/chat logged with full content

Timeline Comment

Message Received

Inbound messages from leads captured

Timeline Comment

Message Delivered

Delivery confirmation recorded

Comment Update

Message Failed

Failed sends logged with error details

Activity

Appointments

Appointment Scheduled

New bookings create CRM activities

Activity

Appointment Rescheduled

Time changes sync to existing activity

Activity Update

Appointment Cancelled

Cancellations logged with reason

Activity

Appointment Completed

Completion status updated

Activity Update

Lead Status

Status Changed

Pipeline stage updates automatically

Contact Field

Qualification Complete

Qualification data syncs to custom fields

Lead Field

How It Works

1

Connect Your Bitrix24

Simple webhook setup

Create an inbound webhook in Bitrix24 with CRM permissions. Copy the webhook URL to SalesPartner—no OAuth complexity needed.

2

Map Your Contacts

Link leads to Bitrix24 records

New leads get matched to existing Bitrix24 Contacts by phone or email. No duplicates. Clean data from day one.

3

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and books appointments. All while logging everything.

4

Bitrix24 Updates

Activities appear in real-time

Every interaction creates a Timeline Comment or Activity on the Contact record. Full content, timestamps, and outcomes. Zero delay.

5

Team Takes Over

Reps have full context

Before every call, your team sees the entire conversation history. What the lead asked. What they care about. What was promised.

Why Connect SalesPartner to Bitrix24

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.

Accurate Reporting

Response times, conversion rates, channel performance—all in your existing Bitrix24 reports and dashboards.

No Double Entry

Stop copying conversation notes into Bitrix24. Stop updating statuses manually. It just happens.

Free Plan Included

Bitrix24's generous free tier includes API access. Start integrating without additional costs.

Manager Visibility

See team activity across all channels in one place. Who responded fastest. Which conversations converted.

Built For Teams Like Yours

Home Services

Scenario:

Lead texts at 9pm asking about HVAC repair

Result:

SalesPartner qualifies them, books appointment for morning. Full conversation in Bitrix24 before tech arrives.

Real Estate

Scenario:

Buyer inquires about listing via web chat

Result:

Budget, timeline, must-haves all captured. Agent sees complete profile before showing.

Healthcare

Scenario:

Patient asks about appointment availability

Result:

Scheduling handled automatically. Compliant notes logged to patient record.

Technical Specifications

API Version

Bitrix24 REST API

Authentication

Webhook or OAuth 2.0

Sync Direction

One-way (SalesPartner → Bitrix24)

Sync Frequency

Real-time (< 5 seconds)

Supported Plans

Free, Basic, Standard, Professional, Enterprise

Data Encryption

TLS 1.3 in transit, AES-256 at rest

API Endpoints Used

POST/crm.timeline.comment.add
POST/crm.activity.todo.add
POST/crm.contact.update

Common Questions

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