Official Integration

SalesPartner
+ Capsule CRM

Every conversation logged. Every status updated. Your Capsule CRM stays current without lifting a finger.

SalesPartner
Capsule CRM

Capsule CRM

Simple, smart CRM for growing businesses

A smart, simple CRM that helps you build stronger customer relationships. Trusted by thousands of businesses for contact management and sales tracking.

Official Integration
Real-Time
Activity Sync
8
Event Types Tracked
0
Manual Entry Required
100%
Conversation History

Your CRM. Always Current.

SalesPartner handles the conversations. Capsule keeps the records. Every text, every task, every status change—automatically logged to the right Party. Your team sees the full picture without data entry.

Instant Sync

Activities appear in Capsule within seconds of happening.

Complete History

Every message, every response—the full conversation thread.

Team Visibility

Team members see all interactions before their calls.

All Plans Supported

Works with Professional and Teams editions.

What Gets Synced

Every meaningful interaction flows into Capsule automatically. No copy-paste. No forgotten updates.

Messages

Message Sent

Outbound SMS/chat logged with full content

Entry (Note)

Message Received

Inbound messages from leads captured

Entry (Note)

Message Delivered

Delivery confirmation recorded

Entry Update

Message Failed

Failed sends logged with error details

Task

Tasks & Follow-ups

Follow-up Needed

Tasks created for required follow-ups

Task

Reminder Set

Scheduled tasks with due dates

Task

Task Completed

Completion status updated

Task Update

Contact Status

Status Changed

Pipeline stage updates automatically

Party Field

Qualification Complete

VIBE scores sync to custom fields

Custom Field

How It Works

1

Connect Your Capsule

Simple token setup

Generate a Personal Access Token in Capsule, paste into SalesPartner. Connection established in under a minute.

2

Map Your Parties

Link leads to Capsule records

New leads get matched to existing Parties by phone or email. No duplicates. Clean data from day one.

3

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and handles follow-up. All while logging everything.

4

Capsule Updates

Activities appear in real-time

Every interaction creates an Entry (Note) or Task on the Party. Full content, timestamps, and outcomes.

5

Team Takes Over

Reps have full context

Before every call, your team sees the entire conversation history. What the lead asked. What they care about.

Why Connect SalesPartner to Capsule

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked before picking up the phone.

Simple & Smart

Capsule stays simple. SalesPartner keeps it current. Perfect match for growing teams.

No Double Entry

Stop copying conversation notes into Capsule. It just happens.

Pipeline Ready

Track conversations through opportunities. See which touchpoints drive deals.

Manager Visibility

See team activity across all channels in one place.

Built For Teams Like Yours

Professional Services

Scenario:

Client asks about consulting engagement

Result:

SalesPartner qualifies them, captures scope. Partner sees context before call.

Agencies

Scenario:

Prospect inquires about marketing services

Result:

Questions answered, budget discussed. Account manager has full context.

Tech Services

Scenario:

Lead asks about implementation support

Result:

Requirements captured, timeline discussed. Sales sees buying signals.

Technical Specifications

API Version

Capsule CRM API v2

Authentication

Bearer Token (PAT or OAuth 2.0)

Sync Direction

One-way (SalesPartner → Capsule)

Sync Frequency

Real-time (< 5 seconds)

Supported Plans

Professional, Teams

Rate Limit

4,000 requests/hour

API Endpoints Used

POST/api/v2/entries
POST/api/v2/tasks
PUT/api/v2/parties/{id}

Common Questions

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