Official Integration

SalesPartner
+ Insightly

Every conversation logged. Every appointment synced. Every task created. Your Insightly stays current without lifting a finger.

SalesPartner
Insightly

Insightly

Popular CRM for growing businesses

A unified CRM platform combining sales, marketing, and project management. Trusted by over 1.5 million users worldwide.

Official Integration
Real-Time
Activity Sync
12
Event Types Tracked
0
Manual Entry Required
100%
Conversation History

Your CRM. Always Current.

SalesPartner handles the conversations. Insightly keeps the records. Every text, every call, every appointment—automatically logged to the right Contact or Lead. Your team sees the full picture without data entry.

Instant Sync

Activities appear in Insightly within seconds of happening.

Complete History

Every message, every response—the full conversation thread.

Team Visibility

Sales reps see all interactions before their calls.

Enterprise Ready

HTTP Basic auth. Data encryption. Secure API access.

What Gets Synced

Every meaningful interaction flows into Insightly automatically. No copy-paste. No forgotten updates.

Messages

Message Sent

Outbound SMS/chat logged with full content

Note

Message Received

Inbound messages from leads captured

Note

Message Delivered

Delivery confirmation recorded

Note Update

Message Failed

Failed sends logged with error details

Task

Appointments

Appointment Scheduled

New bookings create calendar events

Event

Appointment Rescheduled

Time changes sync to existing event

Event Update

Appointment Cancelled

Cancellations logged with reason

Task

Appointment Completed

Completion status updated

Event Update

Lead Status

Status Changed

Pipeline stage updates automatically

Contact/Lead Field

Qualification Complete

Lead scores sync to custom fields

Custom Field

How It Works

1

Connect Your Insightly

Simple API key setup

Generate an API key in Insightly settings and paste it into SalesPartner. HTTP Basic authentication keeps things secure and simple.

2

Map Your Contacts

Link leads to Insightly records

New leads get matched to existing Insightly Contacts/Leads by phone or email. No duplicates. Clean data from day one.

3

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and books appointments. All while logging everything.

4

Insightly Updates

Activities appear in real-time

Every interaction creates a Note, Task, or Event on the Contact/Lead record. Full content, timestamps, and outcomes. Zero delay.

5

Team Takes Over

Reps have full context

Before every call, your team sees the entire conversation history. What the lead asked. What they care about. What was promised.

Why Connect SalesPartner to Insightly

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.

Accurate Reporting

Response times, conversion rates, channel performance—all in your existing Insightly reports and dashboards.

No Double Entry

Stop copying conversation notes into Insightly. Stop updating statuses manually. It just happens.

Workflow Automation

Use Insightly workflows to trigger actions based on SalesPartner activities. Send alerts, update records, notify teams.

Manager Visibility

See team activity across all channels in one place. Who responded fastest. Which conversations converted.

Built For Teams Like Yours

Home Services

Scenario:

Lead texts at 9pm asking about HVAC repair

Result:

SalesPartner qualifies them, books appointment for morning. Full conversation in Insightly before tech arrives.

Real Estate

Scenario:

Buyer inquires about listing via web chat

Result:

Budget, timeline, must-haves all captured. Agent sees complete profile before showing.

Healthcare

Scenario:

Patient asks about appointment availability

Result:

Scheduling handled automatically. HIPAA-compliant notes logged to patient record.

Technical Specifications

API Version

Insightly REST API v3.1

Authentication

HTTP Basic (API Key)

Sync Direction

One-way (SalesPartner → Insightly)

Sync Frequency

Real-time (< 5 seconds)

Supported Editions

Free, Plus, Professional, Enterprise

Data Encryption

TLS 1.3 in transit, AES-256 at rest

API Endpoints Used

POST/v3.1/Notes
POST/v3.1/Tasks
POST/v3.1/Events

Common Questions

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