Every conversation logged. Every appointment synced. Every status updated. Your Monday CRM stays current without lifting a finger.
Work OS with built-in CRM
A flexible Work OS that powers teams to run projects and workflows. Monday Sales CRM helps teams manage their entire sales cycle in one place.
SalesPartner handles the conversations. Monday CRM keeps the records. Every text, every call, every appointment—automatically logged to the right Item. Your team sees the full picture without data entry.
Activities appear in Monday CRM within seconds of happening.
Every message, every response—the full conversation thread.
Sales reps see all interactions before their calls.
API access included on all Monday plans.
Every meaningful interaction flows into Monday CRM automatically. No copy-paste. No forgotten updates.
Message Sent
Outbound SMS/chat logged with full content
Message Received
Inbound messages from leads captured
Message Delivered
Delivery confirmation recorded
Message Failed
Failed sends logged with error details
Appointment Scheduled
New bookings create timeline entries
Appointment Rescheduled
Time changes sync to existing entry
Appointment Cancelled
Cancellations logged with reason
Appointment Completed
Completion status updated
Status Changed
Pipeline stage updates automatically
Qualification Complete
VIBE scores sync to custom columns
One-click OAuth connection
Click "Connect Monday" and authorize access. No API keys to copy. No credentials to manage. OAuth handles everything securely.
Link leads to Monday items
New leads get matched to existing Monday Items by phone or email. No duplicates. Clean data from day one.
SalesPartner handles the dialogue
Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and books appointments. All while logging everything.
Activities appear in real-time
Every interaction creates an Update or Timeline Item on the contact record. Full content, timestamps, and outcomes. Zero delay.
Reps have full context
Before every call, your team sees the entire conversation history. What the lead asked. What they care about. What was promised.
Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.
Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.
Response times, conversion rates, channel performance—all in your existing Monday dashboards and widgets.
Stop copying conversation notes into Monday. Stop updating statuses manually. It just happens.
Use Monday Automations to trigger actions based on SalesPartner activities. Send alerts, update items, notify teams.
See team activity across all channels in one place. Who responded fastest. Which conversations converted.
Scenario:
Lead texts at 9pm asking about HVAC repair
Result:
SalesPartner qualifies them, books appointment for morning. Full conversation in Monday before tech arrives.
Scenario:
Buyer inquires about listing via web chat
Result:
Budget, timeline, must-haves all captured. Agent sees complete profile before showing.
Scenario:
Patient asks about appointment availability
Result:
Scheduling handled automatically. HIPAA-compliant notes logged to patient record.
API Version
Monday GraphQL API v2
Authentication
OAuth 2.0 or API Token
Sync Direction
One-way (SalesPartner → Monday)
Sync Frequency
Real-time (< 5 seconds)
Supported Plans
All Monday CRM plans
Data Encryption
TLS 1.3 in transit, AES-256 at rest
mutation { create_update }Log message activitiesmutation { create_timeline_item }Create appointmentsmutation { change_column_value }Update lead status