Every conversation logged. Every appointment synced. Every status updated. Your Zoho CRM stays current without lifting a finger.
Leading SMB CRM platform
A comprehensive CRM solution trusted by over 250,000 businesses. Part of the Zoho suite with 45+ integrated business apps.
SalesPartner handles the conversations. Zoho CRM keeps the records. Every text, every call, every appointment—automatically logged to the right Contact or Lead. Your team sees the full picture without data entry.
Activities appear in Zoho CRM within seconds of happening.
Every message, every response—the full conversation thread.
Sales reps see all interactions before their calls.
Works with Free, Standard, Professional, and Enterprise.
Every meaningful interaction flows into Zoho CRM automatically. No copy-paste. No forgotten updates.
Message Sent
Outbound SMS/chat logged with full content
Message Received
Inbound messages from leads captured
Message Delivered
Delivery confirmation recorded
Message Failed
Failed sends logged with error details
Appointment Scheduled
New bookings create calendar events
Appointment Rescheduled
Time changes sync to existing event
Appointment Cancelled
Cancellations logged with reason
Appointment Completed
Completion status updated
Status Changed
Pipeline stage updates automatically
Qualification Complete
VIBE scores sync to custom fields
One-click OAuth connection
Click "Connect Zoho CRM" and authorize access. No API keys to copy. No credentials to manage. OAuth 2.0 handles everything securely.
Link leads to Zoho records
New leads get matched to existing Zoho Contacts or Leads by phone or email. No duplicates. Clean data from day one.
SalesPartner handles the dialogue
Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and books appointments. All while logging everything.
Activities appear in real-time
Every interaction creates a Note, Task, or Event on the Contact/Lead record. Full content, timestamps, and outcomes. Zero delay.
Reps have full context
Before every call, your team sees the entire conversation history. What the lead asked. What they care about. What was promised.
Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.
Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.
Response times, conversion rates, channel performance—all in your existing Zoho reports and dashboards.
Stop copying conversation notes into Zoho. Stop updating statuses manually. It just happens.
Use Zoho Workflows to trigger actions based on SalesPartner activities. Send alerts, update records, notify teams.
See team activity across all channels in one place. Who responded fastest. Which conversations converted.
Scenario:
Lead texts at 9pm asking about HVAC repair
Result:
SalesPartner qualifies them, books appointment for morning. Full conversation in Zoho before tech arrives.
Scenario:
Buyer inquires about listing via web chat
Result:
Budget, timeline, must-haves all captured. Agent sees complete profile before showing.
Scenario:
Patient asks about appointment availability
Result:
Scheduling handled automatically. HIPAA-compliant notes logged to patient record.
API Version
Zoho CRM API v6
Authentication
OAuth 2.0
Sync Direction
One-way (SalesPartner → Zoho CRM)
Sync Frequency
Real-time (< 5 seconds)
Supported Editions
Free, Standard, Professional, Enterprise
Data Encryption
TLS 1.3 in transit, AES-256 at rest
/crm/v6/{module}/{record_id}/NotesLog message activities/crm/v6/EventsCreate appointments/crm/v6/Contacts/{id}Update lead status