Official Integration

SalesPartner
+ Zoho CRM

Every conversation logged. Every appointment synced. Every status updated. Your Zoho CRM stays current without lifting a finger.

SalesPartner
Zoho CRM

Zoho CRM

Leading SMB CRM platform

A comprehensive CRM solution trusted by over 250,000 businesses. Part of the Zoho suite with 45+ integrated business apps.

Official Integration
Real-Time
Activity Sync
12
Event Types Tracked
0
Manual Entry Required
100%
Conversation History

Your CRM. Always Current.

SalesPartner handles the conversations. Zoho CRM keeps the records. Every text, every call, every appointment—automatically logged to the right Contact or Lead. Your team sees the full picture without data entry.

Instant Sync

Activities appear in Zoho CRM within seconds of happening.

Complete History

Every message, every response—the full conversation thread.

Team Visibility

Sales reps see all interactions before their calls.

All Editions

Works with Free, Standard, Professional, and Enterprise.

What Gets Synced

Every meaningful interaction flows into Zoho CRM automatically. No copy-paste. No forgotten updates.

Messages

Message Sent

Outbound SMS/chat logged with full content

Note

Message Received

Inbound messages from leads captured

Note

Message Delivered

Delivery confirmation recorded

Note Update

Message Failed

Failed sends logged with error details

Task

Appointments

Appointment Scheduled

New bookings create calendar events

Event

Appointment Rescheduled

Time changes sync to existing event

Event Update

Appointment Cancelled

Cancellations logged with reason

Task

Appointment Completed

Completion status updated

Event Update

Lead Status

Status Changed

Pipeline stage updates automatically

Lead/Contact Field

Qualification Complete

VIBE scores sync to custom fields

Custom Field

How It Works

1

Connect Your Zoho CRM

One-click OAuth connection

Click "Connect Zoho CRM" and authorize access. No API keys to copy. No credentials to manage. OAuth 2.0 handles everything securely.

2

Map Your Contacts

Link leads to Zoho records

New leads get matched to existing Zoho Contacts or Leads by phone or email. No duplicates. Clean data from day one.

3

Conversations Happen

SalesPartner handles the dialogue

Leads text, chat, or call. SalesPartner responds instantly, qualifies them, and books appointments. All while logging everything.

4

Zoho CRM Updates

Activities appear in real-time

Every interaction creates a Note, Task, or Event on the Contact/Lead record. Full content, timestamps, and outcomes. Zero delay.

5

Team Takes Over

Reps have full context

Before every call, your team sees the entire conversation history. What the lead asked. What they care about. What was promised.

Why Connect SalesPartner to Zoho CRM

Complete Audit Trail

Every conversation is documented. Compliance teams love it. Sales managers trust it. Nothing falls through the cracks.

Prepared Sales Calls

Reps know what the lead asked, what they care about, and what responses they got—before picking up the phone.

Accurate Reporting

Response times, conversion rates, channel performance—all in your existing Zoho reports and dashboards.

No Double Entry

Stop copying conversation notes into Zoho. Stop updating statuses manually. It just happens.

Workflow Ready

Use Zoho Workflows to trigger actions based on SalesPartner activities. Send alerts, update records, notify teams.

Manager Visibility

See team activity across all channels in one place. Who responded fastest. Which conversations converted.

Built For Teams Like Yours

Home Services

Scenario:

Lead texts at 9pm asking about HVAC repair

Result:

SalesPartner qualifies them, books appointment for morning. Full conversation in Zoho before tech arrives.

Real Estate

Scenario:

Buyer inquires about listing via web chat

Result:

Budget, timeline, must-haves all captured. Agent sees complete profile before showing.

Healthcare

Scenario:

Patient asks about appointment availability

Result:

Scheduling handled automatically. HIPAA-compliant notes logged to patient record.

Technical Specifications

API Version

Zoho CRM API v6

Authentication

OAuth 2.0

Sync Direction

One-way (SalesPartner → Zoho CRM)

Sync Frequency

Real-time (< 5 seconds)

Supported Editions

Free, Standard, Professional, Enterprise

Data Encryption

TLS 1.3 in transit, AES-256 at rest

API Endpoints Used

POST/crm/v6/{module}/{record_id}/Notes
POST/crm/v6/Events
PUT/crm/v6/Contacts/{id}

Common Questions

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